International Journal of Law Policy and Governance
type: channel
description: ISSN 2830-3245 Abbreviated: IJLPG Frequency: February, Mei, August, November DOI Prefix: 10.54099/ijlpg Editor-in-Chief: Dr. Jumadil Saputra Index: Copernicus Intenational, Googgle Scholar, Dimension, Garuda, Sinta Article Processing Charge (APC): IDR 600,000.00 - IDR 1.500.000
publisher: Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
language: en-US
publication name: International Journal of Law Policy and Governance
issn: 2830-3245
items: Job Satisfaction Mediates the Effects of Competence and Work Overload on Sustainable Assessor Performance

Job Satisfaction Mediates the Effects of Competence and Work Overload on Sustainable Assessor Performance
type: item
description: Purpose – This study examines the influence of competence and work overload on the performance of sustainability assessors and analyses the mediating role of job satisfaction at PT SKP Tenaga Listrik. This study supports the achievement of Sustainable Development Goals (SDGs) 4, 7 and 8 through sustainable human resource management. Methodology/approach – This study employed a quantitative causal design, involving all 88 assessors through saturation sampling. Data were collected using a questionnaire and analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM). Findings – Competence and job satisfaction have a positive and significant effect on assessors’ sustainable performance. Conversely, excessive workload has a negative and significant effect on assessors’ sustainable performance and job satisfaction. Job satisfaction also mediates the effects of competence and excessive workload on assessors’ sustainable performance. These findings suggest that assessors’ performance can be sustainably improved through competence development, a proportionate distribution of workload, and increased job satisfaction. Novelty/value – This study develops an integrated model of assessors’ sustainable performance in the electrical sector’s competence certification sector, positing job satisfaction as a mediating mechanism linking competence and excessive workload to performance. The study’s findings provide a practical basis for the formulation of policies on competence development, workload management and the improvement of assessors’ wellbeing
creator: Achmad Maulana
creator: Aslam Mei Nur Widigdo
rights: Copyright (c) 2026 Achmad Maulana, Aslam Mei Nur Widigdo https://creativecommons.org/licenses/by-nc/4.0
license: https://creativecommons.org/licenses/by-nc/4.0
date: 2026-08-11
publication date: 2026-08-11
volume: 5
number: 2
starting page: 69
ending page: 83
doi: 10.54099/ijlpg.v5i2.1929