APRIANTI, I.; NUGRAHA, T. .; NURFADILAH, L. . The Effect of Customer Relationship Management and Customer Satisfaction on Customer Loyalty : Customer Relationship Management, Customer Satisfaction, Customer Loyalty. International Journal of Law, Policy, and Governance, [S. l.], v. 3, n. 2, p. 101–111, 2024. DOI: 10.54099/ijlpg.v3i2.913. Disponível em: https://www.journal.adpebi.com/index.php/ijlpg/article/view/913. Acesso em: 6 jul. 2025.