RINI, Poppy Laksita; FIKRI, Muhammad Ali; AL HANIFAH, Rossa. Application of Total Quality Management on Operational Performance. International Journal of Entrepreneurship and Business  Management , [S. l.], v. 3, n. 1, p. 23–33, 2024. DOI: 10.54099/ijebm.v3i1.965. Disponível em: https://www.journal.adpebi.com/index.php/IJEBM/article/view/965. Acesso em: 28 mar. 2026.