The Interplay Between Quality of Work Life, Work Stress, and Performance Outcomes among Gen Z Employees

Authors

  • Bagas Bambang Pamujo University of Darussalam Gontor
  • Lathiefa Rusli University of Darussalam Gontor
  • Aqidah Halimatus Saadah University of Darussalam Gontor
  • Akhmad Novandi Nurajuddin , University of Darussalam Gontor

DOI:

https://doi.org/10.54099/ijibmr.v5i2.1631

Keywords:

Quality of work life, Work stress, , Performance employee ., generation Z

Abstract

Purpose – The objective of this paper is to analyze the influence of Quality of Work Life (QWL) on employee performance by examining the mediating role of work stress among Generation Z employees in Solo. The objective of this study is twofold: first, to elucidate the inconsistent findings in prior studies regarding the impact of QWL on performance, and second, to identify the mechanisms through which work stress shapes this relationship.

Methodology/approach – The study utilizes a quantitative research design, employing data collected from 120 Generation Z employees in Solo through the administration of structured questionnaires. The data were analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) approach to assess both direct and indirect effects between variables.

Findings –The findings reveal that QWL significantly influences employee performance both directly and indirectly. Work stress acts as a mediating factor, with higher QWL reducing stress levels, while excessive stress negatively impacts performance. These results highlight the importance of a supportive work environment in maintaining productivity and well-being.

Novelty/value – This study offers empirical evidence of work stress as a mediator between QWL and performance among Generation Z employees, providing insights for organizations to enhance work-life quality, reduce stress, and boost performance in the digital workplace.

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Published

2025-12-22

How to Cite

Pamujo, B. B., Rusli, L., Halimatus Saadah, A., & Nurajuddin, A. N. . (2025). The Interplay Between Quality of Work Life, Work Stress, and Performance Outcomes among Gen Z Employees . International Journal of Islamic Business and Management Review, 5(2), 284–296. https://doi.org/10.54099/ijibmr.v5i2.1631

Issue

Vol. 5 No. 2 (2025)

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