SUSRIYANTI, S.; KRISNA, N. L. .; LUSIANA, L.; NARDO, R. . Creating Customer Loyalty Through Commitment to Quality of Service Model of Brady Cronin. International Journal of Applied Management and Business, [S. l.], v. 1, n. 1, p. 32–47, 2023. DOI: 10.54099/ijamb.v1i1.458. Disponível em: https://www.journal.adpebi.com/index.php/IJAMB/article/view/458. Acesso em: 6 jul. 2025.